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Tag: Research
Why does research matter in human-centered design
Human-centered design often stumbles due to inadequate research. This note emphasizes the importance of research to gain rich customer-centric insights—the most important element of HCD.
Oct 18, 2019
Research for evidence-based policymaking
Anit Mukherjee from the Center for Global Development explains how MSC’s recent approaches have been able to shape and expand the horizon of policymakers who work in the area of financial inclusion in the context of digital governance.
Jun 24, 2019
MicroSave stays at the fore-front of the industry by…
At MSC, change is the only constant. We believe in continuous evolution to further our mission of financial, social, and economic inclusion. From our origins as a microfinance consulting services firm, MSC has spread its wings across geographies and sectors. See this video to know how we stay at the forefront in all the work that we do.
Mar 5, 2019
Agent Dormancy: Impact on Customers
Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.
Apr 13, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg
Apr 13, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg
Agent Network Accelerator Programme
This report focusses on The Agent Network Accelerator programme which aims at increasing global understanding of how to build and manage sustainable cash-in/cash-out (CICO) networks in poor communities, and across broad geographies.
Oct 11, 2013
Understanding complex human financial behaviour: Alternative approaches
What drives the financial decision making of the poor? Here MicroSave team heads out to decipher the inherent thinking process behind these decisions through its research project – MetaMon.
Jun 24, 2013