Tag: Social objectives
SPM Case Study: Sambandh – Building Client Relationships
MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of the organisation and areas for improvement in process optimisation, credit risk management and incorporating social indicators etc.
Sep 9, 2010
Integrating Social Performance Management into Governance of MFIs
This note focuses on effective designing of motivation packages for staff as well as putting in place client protection measures for preventing over-indebtedness, fraud, client privacy along with other aspects.
Aug 22, 2010