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Tag: Social performance management

Matthew Leonard

SPM Case Study: Nirantara – Building a Sustainable Social Enterprise

In this note, SPM intervention led to significant improvement in staff productivity, client dealings through...
Sep 9, 2010

Matthew Leonard

SPM Case Study: Sambandh – Building Client Relationships

MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of...
Sep 9, 2010

Matthew Leonard

SPM Case Study: Asirvad – The Balance of Social Aspirations...

In this note, SPM intervention led to improvements in product design, client protection, staff incentives,...
Sep 9, 2010

Graham Wright and Aleke Dondo

Are You Poor Enough? Client Selection by MicroFinance Institutions

This note addresses the issue of client selection by MFIs.
Feb 16, 2002
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