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Tag: Social performance management
Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 2
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 2 of this BN explains the last two pillars viz. staff involvement and investment in resources.
Jul 13, 2016
Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 1
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 1 of this Briefing Note (BN) explains the first two pillars viz. Board commitment and management’s role.
Jul 12, 2016
The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 3 – What Happened and Where Are We Today?
The blog highlights MicroSave’s journey till now in propagating Customer-centric approach and how we are further building on it.
Feb 10, 2016
Mission-Focused Decision Making at ASKI – A Case Study on Social Performance Management
This case study traces ASKI’s one-year journey to strengthen its capacity to track and report on its progress to attain its mission.
Aug 25, 2015
Building MIS Capacity for Social Performance Reporting
This Briefing Note describes the processes that ASKI followed to determine MIS requirements and the initial steps that were taken in 2014 to improve the MIS.
Jul 28, 2015
Reinforcing the Role of the Board in Social Performance Management
This second Briefing Note from this project describes the work done with the Board at ASKI. (BN 1- http://bit.ly/1IQKCcE). This BN speaks of how ASKI brought their Board on board!
Jul 21, 2015