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Tag: Social performance management

Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 2

Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 2 of this BN explains the last two pillars viz. staff involvement and investment in resources.

Jul 13, 2016

Angela Wambugu and Sunil Bhat

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Jul 13, 2016

Angela Wambugu and Sunil Bhat

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Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 1

Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 1 of this Briefing Note (BN) explains the first two pillars viz. Board commitment and management’s role.

Jul 12, 2016

Angela Wambugu and Sunil Bhat

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Jul 12, 2016

Angela Wambugu and Sunil Bhat

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The Ebb and Flow of Customer-Centricity in Financial Inclusion Part 3 – What Happened and Where Are We Today?

The blog highlights MicroSave’s journey till now in propagating Customer-centric approach and how we are further building on it.

Feb 10, 2016

Graham Wright and Evelyn Stark

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Feb 10, 2016

Graham Wright and Evelyn Stark

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Mission-Focused Decision Making at ASKI – A Case Study on Social Performance Management

This case study traces ASKI’s one-year journey to strengthen its capacity to track and report on its progress to attain its mission.

Aug 25, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta

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Aug 25, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta

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Building MIS Capacity for Social Performance Reporting

This Briefing Note describes the processes that ASKI followed to determine MIS requirements and the initial steps that were taken in 2014 to improve the MIS.

Jul 28, 2015

Jesila Ledesma, Amina S Mendez and Liezl Engracia

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Jul 28, 2015

Jesila Ledesma, Amina S Mendez and Liezl Engracia

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Reinforcing the Role of the Board in Social Performance Management

This second Briefing Note from this project describes the work done with the Board at ASKI. (BN 1- http://bit.ly/1IQKCcE). This BN speaks of how ASKI brought their Board on board!

Jul 21, 2015

Lalaine Joyas and Amina S Mendez

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Jul 21, 2015

Lalaine Joyas and Amina S Mendez

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