Tag: Super-agents
Managing Master Agents: 101
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms used to describe them. This lack of uniformity runs into their roles and responsibilities as well. This blog offers practical advice and shares some best practices, on how to manage Master Agents during the evolution of a roll-out.
Oct 11, 2016
M-Banking Agent Selection
Selecting the right agents is critical to the success of a mobile banking initiative. This Briefing Note reviews agent selection, management and retention.
May 11, 2010
Managing Agent Networks to Optimise E- and M-Banking Systems Part-2
BN 73 analysed the agents of e-banking and m-banking systems in the context of Product, Price and Processes. This note extends the analysis into an additional 5Ps of marketing.
Oct 2, 2009
Managing Agent Networks to Optimise E- and M-Banking Systems Part-1
Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This note examines some of the international experience using the “8Ps of marketing”.
Oct 1, 2009