Impact of COVID-19 on FinTechs: India

Our report delves deep into the innovative strategies that FinTechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and support lent from investors and accelerators. We also highlight the change in behavior and adoption of digitized products by Indian customers at large.

MSC conducted a three-phase study to analyze the impact of COVID-19 on the Indian FinTech ecosystem. Our first report assessed the impact of the pandemic and the strategies of FinTechs to adapt to changing market conditions. In contrast, our second report shed light on how the FinTech ecosystem has progressed and adapted to the new normal. Our third and final report comprehensively assessed investor sentiments, policy response, and customer behavior in 2021. It looked into the strategies of FinTechs and developments in the ecosystem to bolster business growth over the second wave of COVID-19.

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