Christine Gachui

Christine Gachui is a business consultant with Intellectual Capital Advisory Services Private Limited (Intellecap).

Christine Gachui worked as a Senior Manager in the Banking and Financial Services domain of MSC. She is a development professional with a keen interest in research and consulting work that achieves high impact socio-economic development of the people in Africa. She is a consultant with more than ten years of experience in financial inclusion, digital financial services, responsible finance, and international project management. Christine specializes in digital transformation, strategy development, market research and product development, institutional assessment, process re-engineering, responsible inclusive finance, training and project management, and monitoring and evaluation.

Posts by Christine Gachui

Winter is coming: Key lessons on digital transformation for financial institution

In this blog, we look at the “how” – the detailed steps for digital transformation.

Winter is coming: Managing the digital onslaught

This blog discusses how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation.

Key Strategies for Banks Expanding Reach to MSME Segment in Kenya(1)

In this briefing note, we explore strategies to be employed by banks in Kenya to increase financing to the MSME segment in the face of competition from financial services providers.

Whose Customer is it Anyway? Ensuring Every Customer is King

When you buy a bottle of Coca-Cola, are you buying it from the store or from the Coca-Cola Company?  Whose customer are you?  In digital finance, the provider (usually a bank or telecom) designs and brands the service, but it is the agent that provides the ability to cash-in and cash-out (CICO), and earns 40-80% of […]