In this blog, we look at the “how” – the detailed steps for digital transformation.

This blog discusses how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation.

In this blog, we analyse how Kenyans use digital credit and suggest ways to adapt existing products to better serve these customers.

The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.

Equity Bank’s introduction of the thin SIM under the Equitel brand is an important development for the Kenyan financial market as it brings customers more choice in terms of providers, and will hopefully push product innovation further in a market that has had trouble evolving beyond payments.  We believe that to really make digital finance […]