Analyst
Currently works with BRAC as Digital Innovation and Implementation Lead. BRAC is a leading NGO in the world, creating opportunities across 11 countries in Asia and Africa.
Give us Some Credit! Meet the Digital Borrowers in Kenya
In this blog, we analyse how Kenyans use digital credit and suggest ways to adapt existing products to better serve these customers.
Aug 22, 2017
Aug 22, 2017
How Smart are Smartphone Lending Apps in Kenya?
Smartphone-based products in Kenya have been touted for their potential to improve the user experience for digital financial services, particularly among low literacy customers.
Jun 23, 2017
Jun 23, 2017
Where credit is due – Customer experience of digital credit in Kenya
The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa