In this video series-2, Richard Turner, former Chief Credit Officer, ShoreBank, taking the discussion further on delinquency loans advises loan officers to follow a certain code of conduct when they are sure the loans have become a problem. Richard cautions loan officers to treat a problem loan with patience and time if a loan officer […]

In this video series-1 on delinquency loan, Richard Turner, former Chief Credit Officer, ShoreBank, shares his observations on psychological aspects of managing problem loans and treating them as a learning experience. Richard stresses upon the need to identify problems at the monitoring stage only before they become full-fledged problem loans. He lists out the key […]

In this video series-2, Richard Turner, former Chief Credit Officer, ShoreBank, continues the session on monitoring visit by focusing on financial numbers of the enterprise and the profile of clients that the business is catering to. He adds that if 60% of the clientele is government agencies then the credit officer should review the receivables […]

In this video series-1, Richard Turner, Former Chief Credit Officer, ShoreBank, shares his experience on how to prepare and manage an effective monitoring visit. Turner explains the importance of preparation prior to the visit. While at the visit, he outlines the dos and don’ts for the loan officer to get the most out of the […]

In this video, Equity Bank Kenya shares their process of approving larger loans. Equity Bank team explains their process to sanction loan above USD3000, which requires second level approval from the head-office. It further requires mapping of the business and residential premises of the client. Richard Turner, former Chief Credit Officer, ShoreBank concludes the topic […]

In this video series-2, Richard Turner, former Chief Credit Officer, ShoreBank, ends his argument by explaining the last circle: Management. Here he talks about the importance of analysing management capacity when making lending decisions. He further explains the need to make alternative projections before writing loans up for approval.

In this video series-3, Richard Turner, former Chief Credit Officer, ShoreBank, talks about loan appraisal and discusses how credit officer should behave during the appraisal. He also shares his general observations about underwriting loans.

In this video series-1, Richard Turner, the former Chief Credit Officer, ShoreBank, shares his “tricks of the trade” for loan analysis. Richard explains the Lending Process as an intersection of the three circles: Market, Management and Mathematics. He further explains the dynamic relation between the three components. Turner has been involved in making loans and […]