Theme: Capital Advisory and Valuation

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.

This video describes what digital transformation is and gives us steps on how financial institutions should go about implementing it. It touches on digitising processes, products and business models, channels as well as engagement and user experience.

MicroSave conducted a study in three different Indian states – Rajasthan, Uttar Pradesh, and Tamil Nadu this past year to seeks answers to the following questions: How do poor people save and what works best for them among the formal, semi-formal, and informal choices available? Why do they choose one investment or savings versus another, […]