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Theme: Financial Capability
Helix FI2020 Webinar – Digital Financial Services: Opportunities for MFIs
What Strategies Can MFIs Use to Successfully Engage in DFS?
Nov 5, 2015
Opportunities for Equitel to Disrupt Digital Finance in Kenya
Equity Bank’s introduction of the thin SIM under the Equitel brand is an important development for the Kenyan financial market as it brings customers more choice in terms of providers, and will hopefully push product innovation further in a market that has had trouble evolving beyond payments. We believe that to really make digital finance […]
Oct 1, 2015
More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry
Agents are critical to the customer experience of digital money services because they represent the first and most tangible service touch points for most end users. Agent networks are also probably the most operationally burdensome and costly element of the digital financial service value chain, typically costing anywhere between 40 and 80 percent of revenues generated from […]
Jul 14, 2015
Three Key Considerations for Agent Banking
This presentation highlighted three key considerations for agent banking:
Jun 17, 2015
Scaling Your Agent Network
This presentation covers the agent network build-up strategy
Jun 17, 2015
The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact
The presentation discussed the four major findings of proliferation, dominance, evolution and impact.
Jun 17, 2015