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Theme: Financial Capability

Helix FI2020 Webinar – Digital Financial Services: Opportunities for MFIs

What Strategies Can MFIs Use to Successfully Engage in DFS?

Nov 5, 2015

Angela Wambugu

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Nov 5, 2015

Angela Wambugu

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Opportunities for Equitel to Disrupt Digital Finance in Kenya

Equity Bank’s introduction of the thin SIM under the Equitel brand is an important development for the Kenyan financial market as it brings customers more choice in terms of providers, and will hopefully push product innovation further in a market that has had trouble evolving beyond payments.  We believe that to really make digital finance […]

Oct 1, 2015

Mike McCaffrey and Zeituna Mustafa

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Oct 1, 2015

Mike McCaffrey and Zeituna Mustafa

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More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry

Agents are critical to the customer experience of digital money services because they represent the first and most tangible service touch points for most end users. Agent networks are also probably the most operationally burdensome and costly element of the digital financial service value chain, typically costing anywhere between 40 and 80 percent of revenues generated from […]

Jul 14, 2015

Ignacio Mas and Mike McCaffrey

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Jul 14, 2015

Ignacio Mas and Mike McCaffrey

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Three Key Considerations for Agent Banking

This presentation highlighted three key considerations for agent banking:

Jun 17, 2015

Mike McCaffrey

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Jun 17, 2015

Mike McCaffrey

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Scaling Your Agent Network

This presentation covers the agent network build-up strategy

Jun 17, 2015

Mike McCaffrey

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Mike McCaffrey

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The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact

The presentation discussed the four major findings of proliferation, dominance, evolution and impact.

Jun 17, 2015

Mike McCaffrey

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Mike McCaffrey

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SECTORS
  • Banking, financial services, insurance (BFSI)
  • Governments and regulators
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  • Micro, small, and medium enterprise (MSME)
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EXPERTISE
  • Government regulations and policy
  • Digital technology and channels
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  • Training

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  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
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