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Theme: Financial Capability
Securing the Masses: An Assessment of Jan Suraksha Schemes
Jan Suraksha is India’s tryst to insure its masses. The focus of the study was on the last mile of Jan Suraksha scheme i.e, Bank Mitrs and customers.
May 25, 2017
Mobile Wallet Design for Oral Users
This BN is to accentuate the need to incorporate usability aspect in designs of various payment portals and user interfaces. Here many principles of usable design are also touched upon.
May 24, 2017
Working Together To Fight DFS Fraud
Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been plagued by fraud. The Helix 2015 ANA Uganda Report revealed that 53% of Uganda’s mobile money agents have experienced fraud within the last year – either personally or through one of their employees. At the recent launch of […]
Nov 7, 2016
Helix FI2020 Webinar – Digital Financial Services: Opportunities for MFIs
What Strategies Can MFIs Use to Successfully Engage in DFS?
Nov 5, 2015
Opportunities for Equitel to Disrupt Digital Finance in Kenya
Equity Bank’s introduction of the thin SIM under the Equitel brand is an important development for the Kenyan financial market as it brings customers more choice in terms of providers, and will hopefully push product innovation further in a market that has had trouble evolving beyond payments. We believe that to really make digital finance […]
Oct 1, 2015
More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry
Agents are critical to the customer experience of digital money services because they represent the first and most tangible service touch points for most end users. Agent networks are also probably the most operationally burdensome and costly element of the digital financial service value chain, typically costing anywhere between 40 and 80 percent of revenues generated from […]
Jul 14, 2015