Theme: Financial inclusion

The Playbook for FinTech–FSP Partnerships provides practical guidance for startups to build successful partnerships with...

This policy brief explores India’s co-lending arrangement and how regulated entities combine their strengths to...

India has well-established systems for resolving customer grievances. However, these systems exclude business correspondent (BC)...

This blog unpacks why last-mile delivery often falters for particularly vulnerable tribal groups (PVTGs), showing...

This flipbook shows how distance, terrain, and language complicate access to services in tribal areas....

As financial inclusion expands in India, this blog reflects on why grievance and redress mechanisms...