Skip to content
  • Subscribe
  • FR
  • Light Dark
  • About us
  • What we do
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data solutions
    • Enterprise & Livelihood
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data solutions
    Enterprise & Livelihood
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Evidence and impact measurement
    • Financial services
    • Banks
    • Central banks
    • Inclusive insurance
    • Microfinance
    • Digital financial services
    • Fintech
    • MFS
    • Payments
    • Evidence and impact measurement
    Financial services
    • Banks
    • Central banks
    • Inclusive insurance
    • Microfinance
    Digital financial services
    • Fintech
    • MFS
    • Payments
    • Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI
    Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Expertise

    Financial services

    • Capacity building
    • Channel development
    • Design thinking and innovations
    • Institutional development

    Financial services

    • Capacity building
    • Channel development
    • Design thinking and innovations
    • Institutional development

    Enterprise & Livelihood

    • Marketing and communication
    • Policy and regulation
    • Product development
    • Program management

    Enterprise & Livelihood

    • Marketing and communication
    • Policy and regulation
    • Product development
    • Program management

    Government

    • Research
    • Responsible financial systems
    • Risk management
    • Strategy development

    Government

    • Research
    • Responsible financial systems
    • Risk management
    • Strategy development

    Evaluation

    • Data science

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Library
  • Client & Partners
  • Proposals
  • Careers at MSC
  • Contact us

Theme: Financial inclusion

Shweta Menon and Mitali

The missing link for agents: A review of agent grievance...

India has well-established systems for resolving customer grievances. However, these systems exclude business correspondent (BC)...
Apr 2, 2026

Mimansa Khanna, Saloni Gupta, Sushma Kaw and Vivek Anand

Reaching the unreached: Strengthening last-mile delivery for particularly vulnerable tribal...

This blog unpacks why last-mile delivery often falters for particularly vulnerable tribal groups (PVTGs), showing...
Jan 30, 2026

Sushma Kaw, Mimansa Khanna, Vivek Anand and Harshpreet Singh

Financial inclusion in tribal realities

This flipbook shows how distance, terrain, and language complicate access to services in tribal areas....
Jan 29, 2026

Abhishek Katariya, Saloni Gupta and Surbhi Sood

Reimagining grievance and redress mechanisms to fix the weakest link...

As financial inclusion expands in India, this blog reflects on why grievance and redress mechanisms...
Jan 16, 2026

Abhishek Katariya, Priyal Advani, Saloni Gupta, Mohak Srivastava, Ritika Gupta, Shubhi Singh and Surbhi Sood

Every voice matters: Tracing the journey of grievance and redress...

This report examines the experience of low- and moderate-income users when they register grievances and...
Jan 15, 2026

Alvina Zafar

The policy paradox at the heart of Bangladesh’s digital finance...

Bangladesh's DFS success masks a critical gap, where women are users, not just providers. Women...
Dec 22, 2025
  • 1
  • 2
  • 3
  • …
  • 27
Subscribe to us now

Join our community and be the first to get exclusive updates of our work and more. Subscribe now and become part of our vibrant network!

Sign up now
msc-white-logo

MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

Our brands
  • helix-new-logo-2
  • m4d
  • Final Logo Lab-01 1

© 2026 MicroSave Consulting (MSC)

  • Terms of use
  • Privacy policy
  • Certifications
  • Code of business conduct
  • Quality assurance
This site uses cookies, by continuing your navigation, you agree with our Cookie Policy.