Service Offerings at Agents are Static & Rudimentary Across East Africa The Helix Institute’s research (2013) is showing that...
Interoperability of mobile financial services offers great benefits for the wider ecosystem. This blog explores...
Amid all the renewed talk about product innovation and a client-centric/market-led approach to financial inclusion,...
It’s surprising how much people will tell us if we just listen better, observe more,...
Mike McCaffrey, Leena Anthony, Graham Wright and Annabel Schiff
This report is based on mobile money surveys carried out at the end of 2013.