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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Region: Africa

David Cracknell

The Safaricom M-PESA Pilot Test

This Note highlights one of the least recognised success factors - the careful pilot testing...
May 25, 2015

Graham Wright

Two More Revolutions Underway in Kenya

The mobile money scenario in Kenya is undergoing a vast change. The author highlights the...
May 13, 2015

Nitish Narain and Sonal Agrawal

Should Microfinance Go Digital?

The blog highlights the benefits of the new partnership emerging between digital financial service providers...
May 11, 2015

Christine Gachui

Whose Customer is it Anyway? Ensuring Every Customer is King

When you buy a bottle of Coca-Cola, are you buying it from the store or...
Apr 22, 2015

Doreen Ahimbisibwe and Mike McCaffrey

Anchoring Agent Commissions: How Much is Enough?

How much does an agent need to earn to be satisfied, and stay motivated enough...
Apr 7, 2015

Doreen Ahimbisibwe

Bending the Rules for Better Customer Service is probably a...

Better customer service leads to increased DFS usage, the blog states customer needs and behaviours...
Mar 20, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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