The survey report highlights findings on the mobile money landscape in Kenya, covering agent profitability, transaction volumes, liquidity management and other important strategic issues, whilst comparing these insights to our 2013 Kenya Country Report.

The blog states that the better services provided by the mobile money agents has a direct impact on the business they do.

Bangladesh has created many unique systems for agent network management which are yielding world-class results especially with regards to liquidity management.  However, transaction volumes and profits are low compared to East Africa and support structures are still developing. The research is based on 2,490 nationally representative agent interviews, carried out between March and April 2014. […]

This report is based on mobile money surveys carried out at the end of 2013.

The Tanzania Country Report is based on a national representative sample of over 2,000 mobile money agent surveys.

The report paints a picture of the stage of maturity of the market there, focusing on the operational factors of success, and residual challenges the country still faces.