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Resource Type: India focus notes

Alphina Jos and Minakshi Ramji

Individual or Institutional BCs: The Banker’s Perspective

This Note provides perspective on how individual and institutional BCs are perceived by banks.
Sep 23, 2011

Alphina Jos and Minakshi Ramji

Individual or Institutional BCs: The Client’s Perspective

This Note is the first of a two-part series, which provides some perspective on how...
Sep 19, 2011

Manoj Sharma

Microfinance in India – Is Business Correspondent the Way Forward?

This Note explores the shape and direction of the future of microfinance sector in India...
Sep 14, 2011

Soumya Harsh Pandey and Aanchal Piplani

Relevance of Customer Service Post the Andhra Crisis

This note highlights the importance of customer service, it gives practical examples how to integrate...
Aug 8, 2011

Ghiyazuddin Mohammad, Shivshankar V and Chris Linder

Sustainability of BC Network Managers (BCNMs) – Business Scenarios and...

This Note reveals results from analyses of three different scenarios that played out over time...
Jul 29, 2011

Ghiyazuddin Mohammad, Shivshankar V and Chris Linder

Sustainability of BC Network Managers (BCNMs) – Review of Commission...

The objective of this note is to present common ways banks use to compensate BCNMs...
Jul 25, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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