Payments ecosystem

MSC’s payments ecosystem team creates secure, affordable, and widely accepted digital payments systems to improve the economic well-being of people from the low- and moderate-income segment. With a global footprint across South Asia, Southeast Asia, and Africa, we partner with policymakers, ecosystem enablers, and service providers to design, build, and scale inclusive payment systems. We employ evidence-led strategies, human-centered research, and hands-on implementation support to ensure impactful digital payment solutions reach underserved segments in our priority regions.

Our focus areas include:

Strategic planning and institutional strengthening

  • Strengthening inclusive, secure digital payment ecosystems through policy advisory and training.
  • Enhancing financial access and institutional capacity for lasting impact.

Support to policymakers

  • Supporting regulators on evidence-based payment policies.
  • Fostering public-private. dialogue to shape frameworks that drive innovation and national-scale financial inclusion.

Digital transformation and process optimization

  • Helping institutions digitize payments using advanced tech and process optimization.
  • Enabling faster transactions, wider service reach, and lower service delivery costs.

Customer outreach and go-to-market strategies

  • Driving digital payment adoption by designing targeted campaigns and behavioral triggers for underserved segments
  • Developing strategies to increase product uptake and usage.

Market research

  • Delivering ground-up insights using our MI4ID framework and data analytics to optimize payment solutions, ensuring they meet consumer needs and market gaps.