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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: agent

Annabel Schiff

Aligning Customer and Agent Value Propositions to Drive Profits

The presentation covers: how to define a customer value proposition
Jun 16, 2015

Mike McCaffrey

The Health & Profitability of Agent Networks in Tanzania

This presentation was conducted during the launch  of our Tanzania Agent Network Accelerator report.
Jun 15, 2015

Minakshi Ramji, Ritesh Dhawan and Nitin Garg

Lessons from CSMs: Agent Perspectives

This Note particularly focuses on agent (customer service point/CSP) feedback. Regular CSM exercises can be...
Nov 18, 2011

Alphina Jos and Minakshi Ramji

Individual or Institutional BCs: The Banker’s Perspective

This Note provides perspective on how individual and institutional BCs are perceived by banks.
Sep 23, 2011

Manoj Sharma

Microfinance in India – Is Business Correspondent the Way Forward?

This Note explores the shape and direction of the future of microfinance sector in India...
Sep 14, 2011

Graham Wright and Veena Yamini

Managing Agent Networks to Optimise E- and M-Banking Systems Part-2

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product,...
Oct 2, 2009
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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