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Tag: Anup Singh
MSME Finance in Malawi-Status and Opportunity for Financial Institutions
In this note, MicroSave conducted a study to understand the needs of MSME clients to give insights towards redefining the credit products and services to better serve this market niche.
Jul 19, 2017
MSME Finance in Rwanda-Status and Opportunity for Financial Institutions
This briefing note elaborates on key findings of the research and how financial institutions can profitably serve this strategic and niche segment in Rwanda.
Jul 17, 2017
Are good banking systems and processes enough to entice customers?
A middle tier emerging bank wanted to service the Medium and Small Enterprise customer segment. While working with them, our learning was that the seemingly best products, processes, resources etc. might look good at a strategic level but it is bound to low adoption (fail) if not integrated with the human factors; their preferences, behaviour […]
May 30, 2017
OTC: A digital stepping stone or a dead end path?
In this paper, we want to look more closely at OTC model, with the help of data from The Helix Institute, InterMedia and the GSMA, which provide an analytical perspective on the pros and cons of the OTC model. This will allow us to propose some recommendations on how to manage OTC going forward.
Jul 5, 2016
How Saving Is Influenced by Behavioural Biases
This Note analyses the trends through behavioural economics lens and tracks behavioural factors responsible for – preferences for informal savings; procrastination towards savings commitment; and overwhelming preference for “fixed return” schemes.
Mar 26, 2015
Examining Remittances Through A Behavioural Lens
Migrant workers, are unique client segment that interests financial service providers- specifically the digital financial service providers. This Note examines decision making context and behavioural aspects of the migrant workers.
Mar 25, 2015