Mobile Wallet Design for Oral Users
This BN is to accentuate the need to incorporate usability aspect in designs of various payment portals and user interfaces. Here many principles of usable design are also touched upon.
May 24, 2017
Learnings from Cash Economy for DFS Providers
The blog focuses on “Orality” which refers to the modes of thinking, speaking and managing information in societies where technologies of literacy (especially writing and print) are unfamiliar to most people.
May 17, 2017
Lessons from Orality for Digital Financial Services Development
At 6:30 a.m.,in a busy wholesale vegetable market on the outskirts of Varanasi, Shanti Devi is haggling with the wholesale vendor of cauliflower. The price is negotiated at ₹300 a sack. Shanti takes out two ₹500 currency notes from her batua (cloth purse) and hands it to the vendor for two sacks. The vendor hands […]
May 16, 2017
Making Business Correspondence Work – Crossing the Second ‘Break-Even’
This note summarises some of the major challenges that the BC model faces and how these challenges can be overcome by adopting client centric approach.
Jan 25, 2010
Orality and Microsavings
This Briefing Notes examines the challenges of retailing to illiterate people, and some of the opportunities ahead.
Jan 5, 2010
Making Business Correspondence Work in India
This note summarises the findings of a 3-month project by MicroSave India to clarify prospects for a sound business model for Banking Correspondent operators under the current regulations.
Sep 25, 2009
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