Awareness, Communication, and Outreach for Social Protection Schemes during COVID-19: Presentation
An effective communications strategy for social protection programs (SPPs) needs a complex range of considerations and components for different stakeholders at both the demand and supply side. This presentation on awareness, communication, and outreach highlights the need for the integration of key communication components for effective implementation of SPPs.
The Bricks and Mortar of Agent Networks: Training and Support in India
While the first blog in this series explained how Indian Government mandates have determined the current character of the digital finance services (DFS) market in India, this blog is more forward looking, focusing on addressing issues of agent training and support. The 2015 ANA India data shows that these are areas where providers are struggling, and are therefore also […]