Tag: communication
The Bricks and Mortar of Agent Networks: Training and Support in India
While the first blog in this series explained how Indian Government mandates have determined the current character of the digital finance services (DFS) market in India, this blog is more forward looking, focusing on addressing issues of agent training and support. The 2015 ANA India data shows that these are areas where providers are struggling, and are therefore also […]
Nov 3, 2015
The Key to Growing Large is Staying Small First: Focus on clients, distribution, & communications
This presentation discussed three top digital finance issues for banks.
Jun 17, 2015