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Tag: communication
“Respect the sentiment:” Using sentiment analysis to inform policy and regulation
This blog examines how text analytics and social media platforms can help policymakers quickly gauge public sentiment around different issues.
Dec 21, 2020
Aakash Mehrotra, Mohak Srivastava, Monica Dutta and Rahul Chatterjee
Awareness, Communication, and Outreach for Social Protection Schemes during COVID-19: Presentation
An effective communications strategy for social protection programs (SPPs) needs a complex range of considerations and components for different stakeholders at both the demand and supply side. This presentation on awareness, communication, and outreach highlights the need for the integration of key communication components for effective implementation of SPPs.
Oct 7, 2020
The Bricks and Mortar of Agent Networks: Training and Support in India
While the first blog in this series explained how Indian Government mandates have determined the current character of the digital finance services (DFS) market in India, this blog is more forward looking, focusing on addressing issues of agent training and support. The 2015 ANA India data shows that these are areas where providers are struggling, and are therefore also […]
Nov 3, 2015
The Key to Growing Large is Staying Small First: Focus on clients, distribution, & communications
This presentation discussed three top digital finance issues for banks.
Jun 17, 2015