Aakash Mehrotra and Denny George
Based on over 2,600 mobile money agent interviews carried out in 2015, the survey report...
Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have...
Ignacio Mas and Mike McCaffrey
In this report Ignacio Mas and Mike McCaffrey document the variety of ways in which...
The Helix Institute of Digital Finance
This video sheds light on lessons learnt about successfully and strategically compensating and supporting agents...
The Helix Institute of Digital Finance
What advice they would give to new mobile money, or agent banking roll-out? Watch Kimathi...