Enabling the community to embrace digital payments as the new normal after the COVID-19 pandemic
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.
Enabling the community to overcome the pandemic through digital payments
During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.
Use of remittances to encourage the unbanked to open accounts—a missed opportunity
The activities of many entrepreneurs in Senegal require financial flexibility that banks and microfinance institutions find difficult to provide. Life would be much easier for people like Abdoulaye, if financial institutions were to partner with money transfer companies to create digital profiles and develop an alternative credit history to extend them credit. Read Abdoulaye’s story.
Inclusive FinTechs in Francophone Africa Côte d’Ivoire report
The ecosystem in Côte d’Ivoire comprises 37 FinTechs alongside 18 enablers and funding partners. Inclusive FinTechs catalyze financial inclusion by providing convenience and ease of use of products and services. They represent a new paradigm of design and implementation strategies for financial inclusion. However, they also pose new challenges.