Tag: Financial inclusion

Impact of COVID-19 on CICO agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of cash-in cash-out (CICO) agents to support government assistance programs. The study further provides recommendations to support policy development and aid the recovery of CICO agents in Indonesia.

Apr 14, 2021

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina

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Helix Institute of Digital Finance inaugural Master Class series with Tamara Cook, CEO, FSD Kenya.

Tamara Cook, CEO, FSD Kenya speaks at the Helix Institute of Digital Finance inaugural Master Class series.

Apr 13, 2021

MSC

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Workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges

MSC (MicroSave Consulting), conducted a workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges on the 24th of February, 2021.

Feb 25, 2021

MSC

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Enabling the community to embrace digital payments as the new normal after the COVID-19 pandemic

Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.

Dec 2, 2020

Samveet Sahoo and Avi Hossain

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Enabling the community to overcome the pandemic through digital payments

During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.

Dec 1, 2020

Truong Quyen and Akshat Pathak

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Use of remittances to encourage the unbanked to open accounts—a missed opportunity

The activities of many entrepreneurs in Senegal require financial flexibility that banks and microfinance institutions find difficult to provide. Life would be much easier for people like Abdoulaye, if financial institutions were to partner with money transfer companies to create digital profiles and develop an alternative credit history to extend them credit. Read Abdoulaye’s story.

Nov 20, 2020

Abdoulaye Seck

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Tag: Financial inclusion

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