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Tag: Graham Wright

Graham Wright and Evelyn Stark

The Ebb and Flow of Customer-Centricity in Financial Inclusion Part...

The blog highlights MicroSave’s journey till now in propagating Customer-centric approach and how we are...
Feb 10, 2016

Graham Wright and Evelyn Stark

The Ebb and Flow of Customer-Centricity in Financial Inclusion Part...

Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
Feb 10, 2016

Graham Wright and Evelyn Stark

The Ebb and Flow of Customer-Centricity in Financial Inclusion Part...

In recent years Human Centred Design has become a new focus area in the financial...
Feb 4, 2016

Graham Wright, Akhand Tiwari and Bhavana Srivastava

Embracing A Market-led Approach To Developing Product Concepts

In this blog post, we reveal the secrets of how the mantra of a “market-led...
Nov 5, 2015

Graham Wright

Training, Monitoring & Support – Necessary Or An Opportunity To...

The author explains whether agent training, monitoring & support is necessary or an opportunity to...
Oct 13, 2015

Graham Wright

Digital Financial Inclusion In India – A Long Road To...

The road to financial inclusion in India has been difficult, but early signs of positive...
Oct 1, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
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Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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