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Tag: mobile agents

Truong Quyen and Akshat Pathak

Enabling the community to overcome the pandemic through digital payments

During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province,...
Dec 1, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

CICO Agents: The under-valued “first responders”

Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face...
Apr 15, 2020

Mike McCaffrey

The Status of Agents in Kenya: Proliferation, Dominance, Evolution &...

The presentation discussed the four major findings of proliferation, dominance, evolution and impact.
Jun 17, 2015

Maha Khan and Mike McCaffrey

The Powerful Agents & Fractured Markets of Pakistan

Pakistan is easily one of the top five leading digital finance markets in the world;...
Jun 11, 2015

Leena Anthony and Karthik Balasubramanian

The Better Service Agents Provide, The More Business They Do

The blog states that the better services provided by the mobile money agents has a...
Mar 18, 2015

Annabel Schiff and Mike McCaffrey

Competition in Tanzania – Fact or Fable?

Tanzania is often cited as a model competitive market in digital financial services (DFS) with...
Jul 4, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
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  • Products and channels
  • Policy and strategy
  • Organizational transformation
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  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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