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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Mobile financial services providers

Soumya Harsh Pandey and Graham Wright

Time for Action! Customer Service, Protection and Trust in Indian...

It is time that Indian mobile money providers focus on addressing customer service and protection...
Feb 19, 2016

Akhand Tiwari and Irene Wagaki

Agent Network Accelerator Survey – Zambia Country Report 2015

Based on over 1,200 digital financial services  (DFS) agent interviews conducted between July and August...
Jan 26, 2016

Graham Wright

Design Principles for Successful Payment Banks – Lessons from International...

This presentation highlights these three core design principles for successful Payment Banks and the lessons...
Dec 8, 2015

Graham Wright

Solving Customer Service Issues in Digital Finance – Can Do,...

The two blog series stresses that the key customer risk mitigation issues turn out to...
Jun 26, 2015

Graham Wright

In Our Digital Financial Service We Trust?

Fraud, service downtime, agent illiquidity, fear of sending money to the wrong number, and charging...
Jun 24, 2015

Pawan Bakshi, Graham Wright and Manoj Sharma

What’s Undermining India’s Financial Inclusion Progress?

The blog recommends that the government set an adequate rural DBT commission rate of at...
Jun 8, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
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