Conversational Payments on UPI: Unlocking new frontiers for next-generation payments
India stands at the forefront of developing AI capabilities in payment services—FSPs in India have invested more than USD 3.2 billion to create AI-driven solutions. This white paper introduces NPCI’s “Conversational Payments on UPI” solution and discusses how it can provide users with a seamless payment experience. We also explore factors that could influence the adoption of conversational payments in India and opportunities for financial service providers to offer conversational payments-based solutions.
Sustainability of a Financial Literacy Campaign – Mr. A.P. Hota, MD & CEO, NPCI in an interview with MSC
Shri. A P Hota (MD & CEO of National Payments Corporation of India) in an interview with Mr. Anil Kumar Gupta (Associate Director of MicroSave) shares his views on the requirements to sustain the change brought through a financial literacy campaign