This Note looks at various ways of incentivising customers to increase the uptake and use...
This Note discusses customer perceptions around some of the key pricing issues for banks while...
Nitin Garg, Veena Yamini and Valerie Rozycki
This note expands on the cost of cash research, and presents the key findings from...
Nitin Garg, Suresh Krishna, Veena Yamini and Valerie Rozycki
MicroSave developed a "cost of cash" tool specifically around for understanding the pain involved in...
This note examines the perceptions and demands of agents - the front-line of m-banking solutions.