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Tag: Nitin Garg

Ann Platt and Nitin Garg

Bill payments —The secret to sustainability?

Mobile banking hasn’t really achieved sustainability yet. Everyone talks about it as an almost done...
Jan 14, 2014

Graham Wright, Nitin Garg, Puneet Chopra, Amit Garg and Premasis Mukherjee

Great business for banks – So why are they slow...

In this blog, MicroSave elaborates the reasons why despite clear business opportunity banks are reticent...
Aug 26, 2013
Video

Nitin Garg

Channel Satisfaction Measurement and Mangement (CSM) in M-Banking

Nitin Garg, Specialist and mobile banking expert at MicroSave talks about a qualitative research tool...
Dec 12, 2012

Denny George and Nitin Garg

Saddling Up a Dead Horse: Financial Inclusion in India

Providers need to think of the BC model as a "distributed banking model" rather than...
Jun 12, 2012

Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta

Remittances: The Evolving Competitive Environment

This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects...
Mar 1, 2012

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and...
Nov 25, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
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  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
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  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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