Tag: Risk management

CICO Agent Lifecycle – Interactive Digital Flipbook

Across the globe, a typical CICO agent goes through a range of experiences across various stages in their journey. MSC has developed the Agent Lifecycle (ALC) a framework to understand the challenges both male and female CICO agents face along their journey and propose targeted interventions to address them.

May 19, 2022

Raghuveer Dinavahi, Saloni Tandon and Surbhi Sood

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A paradigm shift for fintechs: Why a coherent data strategy has become a business necessity

This blog explores the critical role of data analytics and machine learning in helping business organizations utilize data for their operations.

Dec 17, 2020

Aakash Mehrotra, Mohak Srivastava, Monica Dutta, Rahul Chatterjee and Anshul Saxena

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The digital journey of Shakti Foundation for Disadvantaged Women: a lesson for progressive MFIs in Bangladesh

The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to address the challenge of offering a customer-centric savings product for low-income segments while managing associated risks.

Sep 17, 2020

Bhavana Srivastava and Ravi Kant

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Six aspects financial institutions must consider if they wish to serve young people

Many financial service providers (FSPs) wish to serve youth but lack appropriate products and services that suit their needs. In this blog, we highlight prominent aspects that financial institutions need to focus on as they design and deliver financial services to youth.

Sep 7, 2020

Doreen Ahimbisibwe, Olivia Obiero and Thomas Bariti

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First insights: Landscape of Climate and Disaster Risk Insurance (CDRI) in Asia and the Pacific

The report presents an analysis of the current status of climate and disaster risk insurance (CDRI) in the Asia Pacific region with a greater focus on four key markets of Bangladesh, Indonesia, the Philippines, and Vietnam because of their high vulnerability to disasters

Nov 4, 2019

MSC

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Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings in India.

Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

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Tag: Risk management

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