The paper examines why MFIs in Bangladesh suffer high drop-out amongst their clients and why current systems and services being provided by MFIs fail to meet the demands of clients.
E/M-Banking for Financial Inclusion in India: Opportunities and Challenges
In 2012 Ignacio Mas worked with MSC to look at the state of digital financial services in India, the type of products that poor people want, and the role of microfinance institutions/SHGs in digital financial services systems. Ignacio also ran a training for all MSC staff, and we then asked him to record some of […]