Akhand Tiwari and Minakshi Ramji
This Note presents the development and the implementation of an innovative qualitative research tool directed...
In this note, SPM intervention led to significant improvement in staff productivity, client dealings through...
MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of...
In this note, SPM intervention led to improvements in product design, client protection, staff incentives,...
Anup Singh, Trevor Mugwang and Venkat Attaluri
This Note discusses the benefits of IL, the target clientele and challenges MFIs need to...