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Tag: Strategic planning
Equity Bank Secrets Of Success
In this video, Marguerite Robinson Independent Consultant, enlists the major reasons for success of Equity Bank in Kenya namely, strong strategic planning, vision, care and understanding of clients and careful recruitment of staff to deliver high quality service. Marguerite further explains the role of MSC in establishing Equity Bank. Marguerite praises James for his initial […]
Dec 16, 2009
Dropouts in Northern Province, South Africa
The paper examines why two MFIs in north eastern South Africa suffer such remarkably high levels of drop-out amongst their clients.
Jan 1, 2002