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Tag: Tanzania

Mike McCaffrey and Vera Bersudskaya

Agents Count: The True Size of Agent Networks in Leading...

This paper lays out a framework for understanding agent network size for digital financial services,...
Feb 16, 2017

Mike McCaffrey

The Health & Profitability of Agent Networks in Tanzania

This presentation was conducted during the launch  of our Tanzania Agent Network Accelerator report.
Jun 15, 2015

Christine Gachui

Whose Customer is it Anyway? Ensuring Every Customer is King

When you buy a bottle of Coca-Cola, are you buying it from the store or...
Apr 22, 2015

Leena Anthony and Karthik Balasubramanian

The Better Service Agents Provide, The More Business They Do

The blog states that the better services provided by the mobile money agents has a...
Mar 18, 2015

Mike McCaffrey

The Human Touch Required to Evolve Digital Finance

Service Offerings at Agents are Static & Rudimentary Across East Africa The Helix Institute’s research (2013) is showing that...
Nov 24, 2014

Graham Wright

What Is driving agent churn in the mature East African...

One of the most striking findings from TheHelix’s Agent Network Accelerator (ANA) surveys has been...
Aug 22, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
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  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
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