Tag: Women agents
Bangladeshi MFIs need to reinvent themselves for women: Why digitizing MFI operations is a good idea
We explore the importance of digitization for MFIs and the impact of microfinance in empowering women in Bangladesh through our concept of “Financial Services Space”.
Aug 26, 2019
A comprehensive framework for gender centrality in financial services
This briefing note introduces MSC’s gender centrality framework and explains how financial service providers and policymakers can help to promote the gender equality.
Mar 7, 2019
Experience of a Woman Business Correspondent in India
The agency banking channel, which has been the backbone of financial inclusion efforts in India, is yet to succeed in serving as many women as men. Watch the video to know the experience of women business correspondents in India.
May 31, 2018
India Needs More Women Business Correspondent Agents
The blog highlights why India needs more women business correspondent agents
May 1, 2018
Building a Business Case for Women Agents
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at building trust. They are also better at on-boarding women and other underserved populations than their male counterparts. These are often cited conclusions from a series of qualitative studies in India, Zambia, and other markets across Asia and Africa. At the same time, we still […]
Oct 18, 2016
Agency Banking: How Female Agents Make a Difference
The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
