Experience of a Woman Business Correspondent in India
The agency banking channel, which has been the backbone of financial inclusion efforts in India, is yet to succeed in serving as many women as men. Watch the video to know the experience of women business correspondents in India.
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at building trust. They are also better at on-boarding women and other underserved populations than their male counterparts. These are often cited conclusions from a series of qualitative studies in India, Zambia, and other markets across Asia and Africa. At the same time, we still […]