The role of mobile money providers and their agents in protecting customers’ data
by Akhand Tiwari, Arshi Aadil, Surbhi Sood, Thomas Murayi, David Medine, Myra Valenzuela, Eric Duflos and Majorie Chalwe-Mulenga
Dec 22, 2022
1 min
This Slide Deck is a supplement to the Blog “How Are Mobile Money Agents Protecting Customers’ Data in Uganda?” (December 2022).
This Slide Deck is a supplement to the Blog “How Are Mobile Money Agents Protecting Customers’ Data in Uganda?” (December 2022). The study presents findings from a research commissioned by CGAP, conducted in partnership with MicroSave Consulting (MSC), to identify good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices in Uganda. It also examines how Uganda’s Data Privacy & Protection Act has helped to strengthen providers’ data protection practices.
Written by
Akhand Tiwari
Senior Partner
Arshi Aadil
Senior Manager
Surbhi Sood
Senior Manager
David Medine
Senior Financial Sector Specialist
Myra Valenzuela
Financial Sector Specialist
Eric Duflos
Senior Financial Sector Specialist
Majorie Chalwe-Mulenga
Financial Sector Analyst
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