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Category: Publication

Denny George and Venkat Attaluri

What Do Clients Want in E/M-Banking Agents?

This Note describes clients' preferences for desired agent profiles in India, and looks at how...
May 11, 2011

Mukesh Sadana, George Mugweru, Joyce Murithi, David Cracknell and Graham Wright

Riding the M-PESA Rails: Advantages & Disadvantages

This Note examines if, how and where financial institutions are realising the potential of M-PESA...
May 11, 2011

MSC

No Thrills – Dormancy in NFA Accounts

MicroSave is undertaking a series of research studies to support the financial inclusion agenda in...
May 10, 2011

Christopher Murdoch and Graham Wright

Successful Banking Correspondents Need a Compelling Product Mix

This Note lays out why a compelling product mix is central to a successful BC...
May 9, 2011

Mukesh Sadana, George Mugweru, David Cracknell, Graham Wright and Joyce Murithi

Innovation and Adaptation on the M-PESA Rails

This note examines some of the savings and related services offered to the low-income market...
May 9, 2011

Akhand Tiwari, Anurodh Giri and Vartika Shukla

Comparing Business Correspondent With Informal Saving Avenues

This Note focuses on comparing informal saving avenues with "Business Correspondent" (BC) services on a...
May 6, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
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  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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