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Region: Africa

David Cracknell

Electronic Banking for the Poor

This note discusses how falling costs of technology, competition and ability of electronic banking solutions...
Oct 13, 2004

David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang

Lessons from MicroSave’s Action Research Programme (2003)

This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....
Sep 22, 2004

Graham Wright and James Mwangi

Equity Building Society – Market-led approach to microfinance

This study provides Equity Building Society’s role in providing financial services in the underserved, low-income...
Sep 1, 2004

David Cracknell

Electronic banking For the poor – Panacea, potential and pitfalls

This paper is targeted mainly at institutions that have the resources and capacity to invest...
Sep 1, 2004

Graham Wright, David Cracknell and Lisa Parrott

Customer Service – Why It Is Important for MFIs

The note analyses the reasons for excellent customer services as a prime mandate for market...
Jun 4, 2004

Cerstin Sander

Passing the buck in East Africa – Money transfers systems:...

This paper is a synthesis of a series of findings of MicroSave market research studies...
Jun 3, 2004
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