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Resource Type: Briefing notes

Prinny Anderson and Sita Vasudevan

Being Strategic about HR

This note focuses -HRM must be treated as a strategic function, must be integrated into...
Oct 7, 2009

Graham Wright and Veena Yamini

Managing Agent Networks to Optimise E- and M-Banking Systems Part-2

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product,...
Oct 2, 2009

Graham Wright and Veena Yamini

Managing Agent Networks to Optimise E- and M-Banking Systems Part-1

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This...
Oct 1, 2009

Soumya Harsh Pandey

Internal Controls in Small/Medium MFIs

The note provides a practical approach, based on COSO framework, for small/ medium MFIs to...
Aug 11, 2009

John Owens

Creating a Tipping Point for M-Banking

The note examines why the take-up of m-banking services has often been slower than anticipated,...
Dec 2, 2008

John Owens

Pilot and Rollout Issues for Mobile Phone Banking Services

This note explains about strategies and provides guidance in handling the challenges and issues concerning...
Nov 24, 2008
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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