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Resource Type: Briefing Notes

The evolution of payments in India—the state of play

In recent years, India has moved to a leading position in digital payments and developed an ecosystem that enables the uptake and usage of digital payments. Many countries now seek to replicate India’s payments systems, particularly the Unified Payments Interface (UPI). This blog highlights the evolution of India’s payments landscape and looks into issues and ideas that contributed to this evolution. It briefly discusses the controversial waiver of the merchant discount rate (MDR) to increase the number of use cases in the person-to-merchant (P2M) category.

Sep 28, 2022

Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee

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Sep 28, 2022

Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee

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Retail digital payments in India: A massive opportunity worth at least INR 45 billion (USD 608 million)

This blog is the second in a three-part blog series. The blog highlights use cases where digitizing even a conservative 10% of the current cash-based transactions presents service providers with a supplemental opportunity worth more than INR 45 billion (~USD 608 million).

Sep 26, 2022

Vishes Jena, Disha Bhavnani and Diya Chatterjee

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Sep 26, 2022

Vishes Jena, Disha Bhavnani and Diya Chatterjee

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What will it take for eSanjeevaniOPD to help tackle the third COVID-19 wave and future pandemics?

This briefing note shares our insights and recommendations from our pilot to strengthen eSanjeevaniOPD—the Government of India’s teleconsultation platform and similar private platforms.

Feb 7, 2022

Manmohan Singh, Atulya Mishra, Puneet Khanduja and Akhand Tiwari

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Feb 7, 2022

Manmohan Singh, Atulya Mishra, Puneet Khanduja and Akhand Tiwari

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Navigating the new normal: Can behavioral sciences help?

This note focuses on the situation of COVID-19 in India and the government’s communication efforts during the pandemic. Based on MSC’s research with low- and middle-income households, it highlights how these efforts can be strengthened through the adoption of a Social Behavioral Change Communication (SBCC) campaign.

Sep 4, 2020

Akhand Tiwari, Gayatri Pandey, Manoshij Banerjee and Prairna Koul

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Sep 4, 2020

Akhand Tiwari, Gayatri Pandey, Manoshij Banerjee and Prairna Koul

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Indian agriculture during and after the pandemic

Amid the COVID-19 crisis, agricultural activities in India were exempt from restrictions. However, the lockdowns led to various disruptions in the supply chain. This blog summarizes the impact of COVID-19 on different sub-sectors and highlights the measures the government took to address the problems of farmers.

Jul 20, 2020

N. Srinivasan, Venkatesh Tagat and Girija Srinivasan

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Jul 20, 2020

N. Srinivasan, Venkatesh Tagat and Girija Srinivasan

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PDS portability: Reforms that empower the people

Based on findings from MSC’s diagnostic study on the IM-PDS program, this note examines portability in the public distribution system as a reform to strengthen government service delivery in India

Jan 10, 2020

Arshi Aadil, Anusha Jain and Sneha Sampath

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Jan 10, 2020

Arshi Aadil, Anusha Jain and Sneha Sampath

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