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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Resource Type: Research papers

Shweta Menon and Mitali

The missing link for agents: A review of agent grievance...

India has well-established systems for resolving customer grievances. However, these systems exclude business correspondent (BC)...
Apr 2, 2026

MSC

Resilient farming in the digital age: Overcoming AgTech adoption challenges...

At MicroSave Consulting (MSC), we explore why AgTech adoption remains low in Africa and Asia....
Apr 1, 2026

Abhishek Katariya, Priyal Advani, Saloni Gupta, Mohak Srivastava, Ritika Gupta, Shubhi Singh and Surbhi Sood

Every voice matters: Tracing the journey of grievance and redress...

This report examines the experience of low- and moderate-income users when they register grievances and...
Jan 15, 2026

Anshul Pachouri, Subhash Singh, Pavanesh Kumar Dwivedi and Pancham Pandey

The Digital Public Infrastructure Readiness Report

The Nigeria - DPI readiness of States report outlines the maturity status of 37 Nigerian...
Dec 19, 2025

Vikram Sharma, Diganta Nayak and Karminder Malhotra

The Intelligent Revenue Authority Readiness Report

The report assesses digital revenue administration maturity across Nigeria’s 36 states and the Federal Capital...
Dec 19, 2025

MSC

Agent lifecycle playbook

“Agent Lifecycle Playbook” provides a clear, evidence-based roadmap to build strong, sustainable, and gender-inclusive agent...
Dec 4, 2025
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
  • Digital financial services
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  • GEDSI
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Expertise
  • Capacity building
  • Channel development
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  • Marketing and communication
  • Policy and regulation
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  • Program management
  • Research
  • Responsible financial systems
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Clients and partners
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