Tag: Agent network management

This report presents about the key findings from the researches and surveys done across the country on agent networks and their current state in the sector.

This study explores following questions: Where and how do low-income households want to make deposits, withdrawals, payments and other financial transactions? What works best for them, what does not work, and why? What other issues are important to inspire trust and feel their money is safe with a BC?

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product, Price and Processes. This note extends the analysis into an additional 5Ps of marketing.

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This note examines some of the international experience using the “8Ps of marketing”.