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Tag: Agent network management

Paint by numbers: Profiles of bank agents in India

MicroSave carefully looks at the agents’ books to understand the underlying problems facing agency banking in India and how best to address them.

May 16, 2013

MSC

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May 16, 2013

MSC

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Financial Inclusion Just Became More Inclusive…Maybe

This blog reflects on the avenues available for financial services in the wake of RBI’s announcement that companies from any business sector can bid for a banking license.

Feb 13, 2013

MSC

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Feb 13, 2013

MSC

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E/M-Banking in India: State of the Agent Network

This report presents about the key findings from the researches and surveys done across the country on agent networks and their current state in the sector.

Aug 16, 2012

Graham Wright

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Aug 16, 2012

Graham Wright

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Optimising Agent Networks in Gujarat

This study explores following questions: Where and how do low-income households want to make deposits, withdrawals, payments and other financial transactions? What works best for them, what does not work, and why? What other issues are important to inspire trust and feel their money is safe with a BC?

Mar 1, 2011

MSC

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Mar 1, 2011

MSC

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Managing Agent Networks to Optimise E- and M-Banking Systems Part-2

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product, Price and Processes. This note extends the analysis into an additional 5Ps of marketing.

Oct 2, 2009

Graham Wright and Veena Yamini

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Oct 2, 2009

Graham Wright and Veena Yamini

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Managing Agent Networks to Optimise E- and M-Banking Systems Part-1

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This note examines some of the international experience using the “8Ps of marketing”.

Oct 1, 2009

Graham Wright and Veena Yamini

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Oct 1, 2009

Graham Wright and Veena Yamini

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