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Tag: Agent network management

Future of agent networks – What do we envision agent networks to look like in the future?

In this podcast, part of a series on the “Future of agent networks,” we are in discussion with Emilio Hernandez, Senior Financial Sector Specialist at the Consultative Group to Assist the Poor (CGAP). Our hosts from MSC, Juliet Ongwae and Shweta Menon, discuss what tomorrow’s agents would look like and highlight the factors that would aid the future of agent networks.

May 17, 2022

MSC

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May 17, 2022

MSC

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Making Elephants Dance – A case study on shared agent banking in Uganda

Based on research commissioned by FSD Uganda, this report documents the need for shared agent banking and how it became operative in Uganda. The report also highlights milestones and challenges in Uganda’s experience with shared agent banking and the lessons learned.

Sep 14, 2021

MSC

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Sep 14, 2021

MSC

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Cash-in Cash-out Cross-Country Analysis: India

This report maps the uptake and usage of DFS in India and highlights lessons from the country’s experience around the expansion of agent networks. It further provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

Jan 8, 2021

MSC

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Jan 8, 2021

MSC

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The role of DFS agents during the Covid-19 crisis

In the time of COVID-19, agent networks in Kenya are coping with lock-downs and curfews, social distancing and hygiene, and reduced hours of bank operations. Using near-live data from the Caribou Data platform and MSC’s extensive experience on agent networks, the blog attempts to understand the situation for mobile money and banking agents on the ground in Kenya.

Apr 16, 2020

MSC and Caribou Data

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Apr 16, 2020

MSC and Caribou Data

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Optimizing agent network distribution

The study showcases the effectiveness of using geospatial analysis and smart data collection techniques. This would help analyze and provide recommendations to improve access to financial services.

Jul 29, 2019

Karthick Morchan, Mohak Srivastava and Akhand Tiwari

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Jul 29, 2019

Karthick Morchan, Mohak Srivastava and Akhand Tiwari

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Face-to-face network specialists: Helping institutions better bring digital finance to the unreached Part 2

In this blog, we provide a high-level outline of six options to support the impact of Agent Network Management Companies (ANMCs).

Feb 12, 2019

Chris Wolff, Prabir Barooah and Graham Wright

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Feb 12, 2019

Chris Wolff, Prabir Barooah and Graham Wright

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