Making Elephants Dance – A case study on shared agent banking in Uganda
Based on research commissioned by FSD Uganda, this report documents the need for shared agent banking and how it became operative in Uganda. The report also highlights milestones and challenges in Uganda’s experience with shared agent banking and the lessons learned.
This report maps the uptake and usage of DFS in India and highlights lessons from the country’s experience around the expansion of agent networks. It further provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.
In the time of COVID-19, agent networks in Kenya are coping with lock-downs and curfews, social distancing and hygiene, and reduced hours of bank operations. Using near-live data from the Caribou Data platform and MSC’s extensive experience on agent networks, the blog attempts to understand the situation for mobile money and banking agents on the ground in Kenya.