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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Consumer protection (GRM)

Video

Kate McKee

Six Core Principles Of Client Protection

In this video, Kate McKee, Senior Advisor, CGAP, explains the six core principles of client...

May 26, 2009
Video

Kabir Kumar

JLG Delinquency Management Process Spandana India

In this video series-7 on Joint Liability Group Lending Kabir Kumar, Microfinance Analyst, CGAP, introduces...

Jan 12, 2009
Video

Martin Holtmann

Staff incentive schemes

In this video Martin Holtmann, Head of the Microfinance Unit in the IFC’s Global Financial...

Sep 15, 2008
Video

MSC

Loan Appraisal: Home Visit

The video describes the list of activities a loan officer is expected to do and...

Apr 28, 2008
Video

Martin Holtmann

Lending Cycle: New Customer Identification Filter

In this video, Head of Microfinance at International Finance Corporation (IFC), Martin Holtman, discusses the...

Apr 15, 2008

Lisa Parrott

Do Microfinance Institutions Really Need to Worry About Their Brand?

This paper documents experiences of MicroSave’s Action Research Partners (ARPs) in strategically building a corporate...

Oct 1, 2006
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
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  • GEDSI
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Expertise
  • Capacity building
  • Channel development
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  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
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  • Responsible financial systems
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Clients and partners
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