Skip to content
  • Subscribe
  • FR
  • Light Dark
  • About us
  • What we do
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data solutions
    • Enterprise & Livelihood
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data solutions
    Enterprise & Livelihood
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Evidence and impact measurement
    • Financial services
    • Banks
    • Central banks
    • Inclusive insurance
    • Microfinance
    • Digital financial services
    • Fintech
    • MFS
    • Payments
    • Evidence and impact measurement
    Financial services
    • Banks
    • Central banks
    • Inclusive insurance
    • Microfinance
    Digital financial services
    • Fintech
    • MFS
    • Payments
    • Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI
    Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Expertise

    Financial services

    • Capacity building
    • Channel development
    • Design thinking and innovations
    • Institutional development

    Financial services

    • Capacity building
    • Channel development
    • Design thinking and innovations
    • Institutional development

    Enterprise & Livelihood

    • Marketing and communication
    • Policy and regulation
    • Product development
    • Program management

    Enterprise & Livelihood

    • Marketing and communication
    • Policy and regulation
    • Product development
    • Program management

    Government

    • Research
    • Responsible financial systems
    • Risk management
    • Strategy development

    Government

    • Research
    • Responsible financial systems
    • Risk management
    • Strategy development

    Evaluation

    • Data science

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Library
  • Client & Partners
  • Proposals
  • Careers at MSC
  • Contact us

Tag: Consumer protection (GRM)

Swati Mehta

Financial inclusion: Success is in the details

Financial inclusion in India is still characterised by a multiplicity of efforts in silos,” notes...

Oct 27, 2013

Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad and Raunak Kapoor

What are clients doing post the Andhra Pradesh MFI crisis?

MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers,...

Nov 1, 2011

Graham Wright

Are You Poor Enough?: Client Selection by Microfinance Institutions

His note addresses the issue of client selection by MFIs.

Mar 1, 2011
Video

James Mwangi

Client Protection Youth Programmes Future of Equity Bank

In this video, James Mwangi, CEO of Equity Bank, Kenya, highlights the client protection principles...

Nov 16, 2009
Video

Kate McKee

Client Protection Campaign The Role Of Funders And Governments

In this video, Kate McKee, Senior Advisor, CGAP, taking the discussion further on Client Protection...

Jun 1, 2009
Video

Kate McKee

Client Protection Campaign The Role Of Providers

In this video, Kate McKee, Senior Advisor, CGAP, talks about Client Protection Campaign launched by...

May 28, 2009
  • 1
  • …
  • 3
  • 4
  • 5
  • 6
  • 7
Subscribe to us now

Join our community and be the first to get exclusive updates of our work and more. Subscribe now and become part of our vibrant network!

Sign up now
Our brands
  • helix-new-logo-2
  • m4d
  • Final Logo Lab-01 1
msc-white-logo

MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
  • Digital financial services
  • Government advisory
  • GEDSI
  • Health and nutrition
  • Startup innovation and acceleration
  • Technology and DPI
Expertise
  • Capacity building
  • Channel development
  • Design thinking and innovation
  • Institutional development
  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
  • Research
  • Responsible financial systems
  • Risk management
  • Strategy development
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

© 2026 MicroSave Consulting (MSC)

  • Terms of use
  • Privacy policy
  • Certifications
  • Code of business conduct
  • Quality assurance
This site uses cookies, by continuing your navigation, you agree with our Cookie Policy.