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Tag: Credit officer

What Makes A Good Credit Officer

In this video, MSC interviews Equity Bank team who talk about the personal and professional qualities of a successful loan officer. Rating high on everybody’s list is the good inter-personal skills, good analytic skills and humility and commitment to their work. This episode also asks credit officers to share their field experiences. Further, Fredrick Njoroge […]

Jul 28, 2008

Elizabeth Gathai

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Jul 28, 2008

Elizabeth Gathai

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An Effective Monitoring Visit Part 1

In this video series-1, Richard Turner, Former Chief Credit Officer, ShoreBank, shares his experience on how to prepare and manage an effective monitoring visit. Turner explains the importance of preparation prior to the visit. While at the visit, he outlines the dos and don’ts for the loan officer to get the most out of the […]

Jun 23, 2008

Richard Turner

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Jun 23, 2008

Richard Turner

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Individual Lending Effective Monitoring Practices

This video interviews credit administrators and loan officers who share the best way of monitoring loans. Elaborating the monitoring process for Bishara Imara – an individual loan product of Equity Bank Kenya – Equity team emphasise the importance of close relationship between a client and credit officer. They reveal that best monitoring practice is to […]

Jun 16, 2008

MSC

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Jun 16, 2008

MSC

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Loan Approval: Larger Loans

In this video, Equity Bank Kenya shares their process of approving larger loans. Equity Bank team explains their process to sanction loan above USD3000, which requires second level approval from the head-office. It further requires mapping of the business and residential premises of the client. Richard Turner, former Chief Credit Officer, ShoreBank concludes the topic […]

Jun 2, 2008

Richard Turner

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Jun 2, 2008

Richard Turner

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Loan Appraisal: Home Visit

The video describes the list of activities a loan officer is expected to do and the details that need to be recorded at Home Visit. For many newcomers to microfinance, the Home Visit is probably the most unconventional part of the loan appraisal in MFIs. What does a credit officer look at when he or […]

Apr 28, 2008

MSC

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Apr 28, 2008

MSC

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Loan Appraisal: Visiting Client’s Business

In this video, MicroSave explains the Bishara Imara Lending Cycle, an individual loan product of Equity Bank. This episode discusses the first few steps of the lending cycle, namely, loan application, loan appraisal and analysis. After filling of the loan application, the loan officer visits the business premise and residence of the client for loan […]

Apr 21, 2008

MSC

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Apr 21, 2008

MSC

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