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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Tag: David Cracknell

David Cracknell

Delivering Quality in Financial Services – Redefining Customer Service

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

David Cracknell

Guiding Financial Institution Strategy: Working on Small Data

It is remarkable how little use is being made of ‘small data’ ― the information...
Apr 11, 2016

David Cracknell

Predictions for Regulators of Digital Financial Services

The author predicts the future of mobile money based on his experiences, market insights and...
Apr 4, 2016

David Cracknell

The Safaricom M-PESA Pilot Test

This Note highlights one of the least recognised success factors - the careful pilot testing...
May 25, 2015
Video

David Cracknell

Strengthening SACCO Societies in Kenya

In this video, MSC’s David Cracknell speaks in length about the initiatives to support SACCO...
Sep 8, 2014

Graham Wright and David Cracknell

Customer service – More than just smiles

What role does customer service play for any market-led financial institution? Here the author shows...
Aug 28, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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