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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: David Cracknell

David Cracknell

Delivering Quality in Financial Services – Redefining Customer Service

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

David Cracknell

Guiding Financial Institution Strategy: Working on Small Data

It is remarkable how little use is being made of ‘small data’ ― the information...
Apr 11, 2016

David Cracknell

Predictions for Regulators of Digital Financial Services

The author predicts the future of mobile money based on his experiences, market insights and...
Apr 4, 2016

David Cracknell

The Safaricom M-PESA Pilot Test

This Note highlights one of the least recognised success factors - the careful pilot testing...
May 25, 2015
Video

David Cracknell

Strengthening SACCO Societies in Kenya

In this video, MSC’s David Cracknell speaks in length about the initiatives to support SACCO...
Sep 8, 2014

Graham Wright and David Cracknell

Customer service – More than just smiles

What role does customer service play for any market-led financial institution? Here the author shows...
Aug 28, 2014
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