In 2021, MSC focused on sectors like MSME, agriculture, microfinance, gender, youth, climate change, and digital finance. We took a deep look into measures to minimize the pandemic’s impact on the LMI segments. Here is a roundup of our most-read blogs in 2021.
This video highlights developments in the tech space led by enablers and the role of start-ups under the Financial Inclusion Lab accelerator program in democratizing financial technology. The Lab is a part of CIIE.CO’s Bharat Inclusion Initiative and receives support from some of the largest philanthropic organizations across the world. These include the Bill & Melinda Gates Foundation, J.P. Morgan, Michael & Susan Dell Foundation, MetLife Foundation, and the Omidyar Network.
Awaaz.De: Mobile-based interventions for social change
Awaaz.De provides easy-to-use, cost-efficient, and time-saving mobile solutions for organizations and communities across multiple sectors—education, agriculture, health, and financial services. Its inclusive mobile solutions that use interactive voice response (IVR), SMS, mobile apps, and web, enable organizations to reach the last mile.
This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of cash-in cash-out (CICO) agents to support government assistance programs. The study further provides recommendations to support policy development and aid the recovery of CICO agents in Indonesia.
Impact of the COVID-19 pandemic on CICO agents- Kenya report
This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.