Skip to content
  • Subscribe
  • FR
  • Light Dark
  • About us
  • What we do
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data Solutions
    • Emerging areas
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Agriculture and food systems
    • Climate change and sustainability
    • Ethical AI and data Solutions
    Emerging areas
    • Community & livelihoods
    • MSME development
    • Skilling and jobs
    • WASH
    • Youth
    • Evidence and impact measurement
    • Financial services
    • Banks
    • Central banks
    • Fintech
    • Inclusive insurance
    • Microfinance
    • MFS
    • Payment ecosystem
    • Evidence and impact measurement
    Financial services
    • Banks
    • Central banks
    • Fintech
    • Inclusive insurance
    • Microfinance
    • MFS
    • Payment ecosystem
    • Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI
    Government advisory
    • Smart governance
    • Social protection
    • GEDSI
    • Health and nutrition
    • Startup innovation and acceleration
    • Technology and DPI

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Expertise

    Financial services

    • Catalytic finance
    • Customer protection and engagement for responsible finance
    • Data Insights
    • Design thinking and innovations
    • Digital technology and channels
    • Government regulations and policy

    Financial services

    • Catalytic finance
    • Customer protection and engagement for responsible finance
    • Data Insights
    • Design thinking and innovations
    • Digital technology and channels
    • Government regulations and policy

    Emerging areas

    • Institutional development
    • Marketing and communication
    • Organizational transformation
    • Policy and strategy
    • Product development

    Emerging areas

    • Institutional development
    • Marketing and communication
    • Organizational transformation
    • Policy and strategy
    • Product development

    Government

    • Products and channels
    • Program management
    • Research
    • Research, evaluation, and analytics
    • Training
    • Evaluation

    Government

    • Products and channels
    • Program management
    • Research
    • Research, evaluation, and analytics
    • Training

    Evaluation

    • Data science

    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
  • Library
  • Client & Partners
  • Proposals
  • Careers at MSC
  • Contact us

Tag: Human Centric Design

Akhand Tiwari, Graham Wright and Mimansa Khanna

Why does research matter in human-centered design

Human-centered design often stumbles due to inadequate research. This note emphasizes the importance of research...

Oct 18, 2019

Wanjiku Kiarie and Olivia Obiero

Resolving challenges for digital credit with segment-specific vulnerabilities

In Kenya, the demand for digital credit as a substitute for both informal and formal...

Oct 1, 2019

Abhishek Gupta and Rahul Ganguly

Crafting a Visual Identity for MI4ID

This is the story of how MicroSave created a visual identity for Market Insights for...

Mar 12, 2018

Akhand Tiwari

Technical Assistance for Mobile Wallets for the Oral Segment (MoWO)

MicroSave presented its work on developing mobile wallet interfaces for oral customers at a Learning...

Feb 26, 2018
Video

Louie Cepe

How do MFI Clients Spend Remittance Money in the Philippines

In this video, Louie Cepe, Manager at MicroSave, talks about behavioural issues that drive utilisation...

May 30, 2017
Video

Anup Singh

Are good banking systems and processes enough to entice customers?

A middle tier emerging bank wanted to service the Medium and Small Enterprise customer segment....

May 30, 2017
  • 1
  • 2
Subscribe to us now

Join our community and be the first to get exclusive updates of our work and more. Subscribe now and become part of our vibrant network!

Sign up now
Our brands
  • m4d
msc-white-logo

MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

Sectors
  • Banking, financial services, and insurance
  • Government and regulators
  • Water, sanitation, and hygiene
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Responsible financial systems
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

© 2025 MicroSave Consulting (MSC)

  • Terms of use
  • Privacy policy
  • Certifications
  • Code of business conduct
  • Quality assurance
This site uses cookies, by continuing your navigation, you agree with our Cookie Policy.